Effective June 15, 2014
Anonymous Information. We may collect two types of information through this Site: anonymous information and personally identifiable information (“PII”). We collect certain anonymous data regarding the usage of the website. This information does not personally identify users, by itself or in combination with other information. We gather it to improve the performance of the Site. The anonymous data we collect can include information such as the type of browser you are using, IP address, the pages you view, and the length of your visit to the Site.
Personally Identifiable Information. We may also ask you to provide personally identifiable information on the Site, which may include your name, address, telephone number, fax number, company name, e-mail address and relevant details about your expertise and interests. This information can be gathered when you send us an e-mail, when you complete the specific web page request form, or as you complete or modify your personal profile. In all such cases you choose whether to provide us with the personally identifiable information, but certain portions of the Site may not be available to you or we may not be able to respond to your inquiry effectively if you do not provide the PII requested.
My Registration Account. To provide some of the services on the Site, we ask you to provide additional personal information regarding your registration with ACRES. This additional information may include existing account numbers, payment or credit card details, education and certification preferences and so forth. We will use this information only to support your registration with us. This includes responding to your requests, customizing your experience on the Site, communicating with you about your registration, and providing you choices about how to view and manage the products and services that you receive from us.
Surveys. We may occasionally request information from you via surveys. Your participation in these surveys is completely voluntary. The information that we request typically includes your contact details. If you choose to participate, the information that you provide may be shared with the survey sponsors. Survey information may also be used to monitor and improve the content and performance of the Site.
Cookies and Web Beacons
We also use web beacons (also known as clear gifs), which are tiny graphics embedded on a web page to help us measure the effectiveness of particular content. Unlike cookies, web beacons are not stored on your computer’s hard drive.
Use and Disclosure Information
In addition to using your information to populate your My Registration Account pages, ACRES and our agents will use your personal information to process purchase orders that you submit via the Site and enable you to track the progress of purchase orders. This may include sharing certain data with delivery providers such as UPS and providing you access to shipper tracking numbers. Similarly, if you qualify for any rewards or discounts based on your purchase history, this information too will be processed by us and our agents to enable your access to these benefits.
On certain of our Site pages where you have submitted detailed information concerning potential products or services, we will use this information only for the purposes of contacting you and determining which product or services may be most relevant to you. We will not share this information with any third party for their own marketing purposes without your prior consent.
We may also disclose personally identifiable information in order to respond to a subpoena, court order or other such request. We may also provide such personally identifiable information in response to a law enforcement agency’s request or as otherwise required by law.
We may provide your personally identifiable information to a third party if we file for bankruptcy, or there is a transfer of the assets or ownership in connection with proposed or consummated corporate reorganizations, such as mergers, acquisitions, or sales of business units.
Uses by Third-Parties. We do not provide your personally identifiable information to any third party for their own marketing purposes without your prior request or consent. We work closely with certain organizations to provide you with products and services. Sometimes these organizations make special offers available to our members. If you request to receive information about these offers, we will share your personal information with these organizations so that they can send you details about their special offers. You should know in advance that each of these organizations has its own policies with respect to the collection and use of personal information and that we are not responsible for their use of your information.
Information Security and Secure Transactions
We have implemented various security measures for the purpose of protecting your personal information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access and against any other unlawful forms of processing. When you create a user profile and log in to a secure portion of our Site, your personal information benefits from the protections of Secure Sockets Layer (“SSL”) technology. Our web servers have been enabled with SSL technology to automatically encrypt your information and help prevent unauthorized parties from viewing your account or payment information during a secure session. This is why you must enter your unique user name and password each time you access your account information online or place a purchase order through the Site.
You are responsible for maintaining the confidentiality of your user name and password. You are responsible for all uses of your password, whether or not authorized by you. You must inform us immediately of any unauthorized use or your user name or password.
However, the transmission of data over the Internet by its nature entails the use of systems under the control of third parties, and as a result we will work to prevent any violation of the security systems but cannot ensure a total control of the security of such systems.
Please be aware that our Site may contain links to other sites on the Internet that are owned and operated by third parties. The information practices of those websites linked to our Site are not covered by this Policy. We are not responsible for the privacy policies of websites to which the Site links. If you provide any information to such third parties, different rules regarding the collection and use of your PII may apply. We strongly suggest you review such third party’s privacy policies before providing any data to them. These other sites may send their own cookies or web beacons to users, collect data or solicit personally identifiable information. We cannot control this collection of information. You should contact these entities directly if you have any questions about their use of the information that they collect.
ACRES understands the importance of protecting children’s privacy in the interactive online world. The Site covered by this policy is not designed for or intentionally targeted at children 13 years of age or younger. It is not our policy to intentionally collect or maintain information about anyone under the age of 13.
Inquiries, Corrections and Complaints
Your data is submitted to ACRES and is hosted and stored in a database on servers situated in the United States by us and by third parties on our behalf. If you are located outside the United States your use of the Site constitutes your consent to the transfer of any personal information to the US.
You are responsible for ensuring that the personal information you have submitted or access through the Site is accurate and complete. You may change the information we have on file for you by accessing My Registration Account and entering any new or different details. If you have included payment details or credit card information, you may alter these via the appropriate link on your My Account page. Please contact us immediately if you notice changes to your profile that you did not request or if you notice any suspicious activity concerning your account.
The Alliance for Clinical Research Excellence and Safety
Cambridge, MA 02142
If you wish to modify or update any information we have received, please contact firstname.lastname@example.org.
Your California Privacy Rights
A California resident who has provided personal information to a business with whom he/she has established a business relationship for personal, family, or household purposes (“California customer”) is entitled to request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes. In general, if the business has made such a disclosure of personal information, upon receipt of a request by a California customer, the business is required to provide a list of all third parties to whom personal information was disclosed in the preceding calendar year, as well as a list of the categories of personal information that were disclosed.
California members may request further information about our compliance with this law by e-mailing email@example.com. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this e-mail address.